The apps at a glance

Supaorder is a set of apps that work together. Each one is built for a different person in your operation. This page explains who uses what, so you can get the right app into the right hands on day one.

Quick comparison

App	Who uses it	Where it runs	Main jobs
Customer app & web ordering	Your customers	iOS, Android, any web browser	Browse the menu, order (delivery / pickup / dine-in / scheduled), pay, track orders, earn rewards
Partner app	Owners, managers, kitchen/counter staff, drivers	Phone or tablet (iOS, Android, web)	Accept and manage live orders, print receipts and kitchen tickets, edit orders, manage menu availability, deliver orders (driver mode)
Admin dashboard	Owners and managers	Desktop web browser	Configure everything: menu, pricing, payments, delivery zones, staff, branding, marketing, reports
Self-order kiosk	Walk-in customers	A screen at your counter	Customers order and pay themselves — your menu, rewards, tips, card or pay-at-counter
POS register	Cashiers and managers	A register at your counter	Take counter sales, split payments, run tables and tabs, close a till
Kitchen display	Kitchen staff	A screen in the kitchen	Live tickets in two lanes, per-item check-off, kitchen ticket printing
In-store tablet	Walk-in customers, at the counter	Tablet at your counter	Look up a customer, show their rewards and vouchers, take redemption requests

The customer app — your customers

This is your branded storefront: a native mobile app on the App Store and Google Play, plus a web ordering site for customers who don’t want to install anything. Customers use it to:

Browse your menu with photos, variants, and addons
Order for delivery, pickup, or dine-in — now or scheduled for later
Pay by card, Apple Pay, Google Pay, store wallet, or choose cash/terminal on arrival
Track their order live, from acceptance to delivery
Earn and spend rewards, use coupons, and refer friends

A full walkthrough is in What customers experience.

The partner app — your team and drivers

The partner app is the day-to-day operations tool. It runs on any phone or tablet and adapts to who signs in:

Staff mode (owners, managers, counter and kitchen staff)

Live orders — new orders arrive with a sound alert; accept or reject, set preparation time, mark ready, and hand over. See Managing live orders.
Printing — receipts and kitchen tickets print automatically on accept. See Receipt & kitchen printing.
Order edits — add or remove items, collect extra payment, or issue refunds. See Editing orders & refunds.
Menu control — mark items out of stock or disable them until a chosen time.
Customers & reports — look up customer history and view outlet earnings.

Driver mode

Drivers sign in to the same app and see only what they need:

New delivery assignments with pickup and drop-off details
Navigation to the customer’s address
Order status updates (picked up, delivered) that the customer sees in real time
Their own earnings and settlement balance

The admin dashboard — the control room

The admin dashboard is the desktop web dashboard where the business is configured and analyzed. It’s your admin dashboard; sign in at its /sign-in page — see Logging in. Use it to:

Build and publish your menu
Configure payment gateways, taxes and charges
Define delivery zones and fees and manage drivers
Create coupons, run Marketing Autopilot campaigns, and send Broadcast messages
Manage staff accounts and roles and multiple outlets
Review reports — sales, customers, settlements, refunds, and more

Owners and managers typically keep the admin dashboard open on a desktop and the partner app on a phone. Every dashboard menu — from Home (/home) to Settings — is listed with its route in the dashboard navigation map.

The counter apps

Four apps run inside the restaurant, and they do different jobs. The one people most often confuse is the last.

Self-order kiosk — a screen customers order and pay at themselves, with no staff involved. Orders arrive exactly like any other.
POS register — where staff ring up a counter sale, split a payment, run tables and tabs, and close a till at the end of a shift.
Kitchen display — the screen that replaces the printed ticket rail, with per-item check-off shared across stations.
In-store tablet — not an ordering screen. A walk-in customer enters their phone number and sees their reward points, vouchers and membership benefits; staff approve any redemption from the partner app. It is a loyalty counter, not a kiosk.

All four are paired from the dashboard — see Devices.

Which app do I need right now?

If you want to…	Open…
Accept the order that just came in	Partner app
Change a price or add a new dish	Admin dashboard (or partner app for quick availability toggles)
Refund a customer	Partner app (order details) or admin dashboard
See this month’s sales	Admin dashboard → reports
Mark an item sold out for tonight	Partner app, POS register or kitchen display
Set up a new delivery zone	Admin dashboard
Deliver an order	Partner app (driver mode)
Take a counter sale	POS register
Let a walk-in order without staff	Self-order kiosk
Show a customer their points	In-store tablet

Next: log in and work through the launch checklist to get each app set up. For a complete tour of the admin dashboard’s menus, see the dashboard navigation map.

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