Building your menu

Your menu is the heart of your ordering experience. The admin panel’s menu builder lets you structure it exactly how customers should browse it — and every change you publish goes live across your customer app, web ordering, in-store tablet, and dine-in QR menus instantly, with no app updates needed.

Category group  (e.g. "Food")
└── Category    (e.g. "Burgers")
    └── Item    (e.g. "Classic Cheeseburger")
        ├── Variants  (e.g. Single / Double)
        └── Addons    (e.g. Extra cheese, Bacon)

Category groups are optional top-level sections that bundle related categories — useful for large menus (“Food” / “Drinks” / “Desserts”) or daypart menus (“Breakfast” / “All day”).
Categories are the sections customers scroll through: Starters, Mains, Pizzas, Drinks.
Items (dishes) are what customers actually order.
Variants and addons customize the item — see Addons & modifiers for the full guide.

Creating categories

In the dashboard, open Dashboard → Outlets → (your outlet) → Menu. The builder has dedicated screens for category groups, categories, items, and addons.
Add a category with a clear, customer-facing name.
Optionally add a description and image (shown as the section header in some layouts).
Drag categories into the order customers should see them — put your bestsellers and highest-margin sections near the top.

Creating items

For each item, you can set:

Field	Notes
Name	Keep it short — it’s a button on a phone screen
Description	Ingredients, portion hints, spice level. 1–2 lines reads best
Photo	Strongly recommended — items with photos sell measurably more. Use bright, square-ish images
Price	The base price; variants can adjust it
Category	Where it appears
Variants	Size/portion options that change the price
Addons	Optional extras and required choices
Tags / dietary labels	Vegetarian, vegan, spicy, etc., shown as badges
Availability	In stock, out of stock, or available only at certain times — see Availability & stock

Photos that work

Shoot in natural light, on a clean background, from a slight angle.
Use the same style across the menu — consistency reads as professional.
Photos are automatically optimized and resized for every device, so upload the best quality you have.

Variants

Variants are mutually exclusive options that usually change the price — sizes (Small/Medium/Large), portions (6 pcs / 12 pcs), or bases (Thin crust / Deep pan). The customer must pick exactly one, and the menu shows the starting price (“from $9.90”).

Set a default variant so the most common choice is preselected. For optional extras and multi-select choices, use addons instead — see Addons & modifiers.

Sorting

Everything is sortable, and order matters:

Categories — drag into browsing order.
Items within a category — put bestsellers first; the first row of items gets the most taps.
Variants and addon options — put the default or most popular first.

Multi-language menus

If you serve customers in more than one language, you can translate the menu rather than maintaining duplicates:

Each category name, item name, and description accepts a translation per enabled language.
Customers see the menu in their app language automatically, falling back to your default language for anything untranslated.
Enable languages and set the default in Languages & currency.

Publishing changes

Menu changes go live immediately when saved — across the customer app, web ordering, dine-in QR menus, and the in-store tablet, with no review queues or app-store delays. That means:

Fixing a price typo takes seconds.
You can run a different evening menu by adjusting availability windows rather than editing live during service.
For quick service-time changes (“86 the salmon”), staff can toggle items off directly from the partner app without opening the admin panel — see Availability & stock.

The dashboard is where you build; the partner app is where staff run the menu day to day. Under Partner app → Manage, staff get:

The item list with in-stock/out-of-stock availability toggles — the fastest way to pull a sold-out dish mid-service.
Category and category-group screens, plus addon screens, mirroring the menu structure.
Access that’s permission-gated per staff member — grant menu management to shift leads without handing out dashboard logins. See Users & roles.

A good division of labor: structural changes (new items, prices, photos, addon groups) happen in the dashboard; live stock changes happen in the partner app.

Menus across multiple outlets

If you run several locations, each outlet has its own menu, so prices and availability can differ per location while the brand stays consistent. See Multiple outlets for how shared structure and per-outlet overrides work.

Categories created and ordered, bestsellers near the top
Every item has a price, description, and (ideally) a photo
Variants set up for sized items, with sensible defaults
Addons attached — see Addons & modifiers
Dietary tags applied
Availability windows set for daypart items
Translations added for your enabled languages
Test order placed to verify prices, taxes, and the kitchen ticket — see the launch checklist

Troubleshooting

Symptom	Try this
A change isn’t showing in the customer app	Changes are instant — confirm you saved, and that you edited the right outlet’s menu if you run several
Item exists but customers can’t order it	Check its availability toggle — it may be marked out of stock in Partner app → Manage; see Availability & stock
Staff member can’t see the Manage screens in the partner app	Menu-management access is permission-gated — grant it per staff member; see Users & roles
Customers see the wrong language	Untranslated fields fall back to your default language — add the missing translations; see Languages & currency
Price changed but an open order shows the old price	By design — edits never alter orders already placed; use order editing for in-flight orders