What is SupaOrder?
SupaOrder is a white-label ordering platform for restaurants. Instead of listing your restaurant on a marketplace alongside your competitors, you get your own branded ordering apps — a customer mobile app (iOS and Android), a web ordering site, a partner app for your team, and an admin panel to run it all. Your logo, your colors, your customers, your data.
The zero-commission model
Section titled “The zero-commission model”Most third-party delivery marketplaces charge a percentage of every order — often 5–30%. SupaOrder works differently:
- Flat monthly fee. You pay a fixed subscription, regardless of how many orders you take.
- Zero commission. You keep 100% of the revenue from every order. Payments go through your own payment account, not ours.
- No contracts or lock-in. Month-to-month billing with no long-term commitments.
The more orders you do, the more the flat-fee model works in your favor — busy restaurants typically save thousands per month compared with marketplace commissions.
What’s included
Section titled “What’s included”Every SupaOrder subscription includes the full platform:
| Capability | Where to learn more |
|---|---|
| Branded customer apps (iOS, Android, web) | What customers experience |
| Delivery, takeaway/pickup, and dine-in QR ordering | Order lifecycle, Dine-in QR |
| Scheduled (pre-order) ordering | Scheduled orders |
| Live order management for staff and drivers | Managing live orders |
| Full menu builder with photos, variants, and addons | Building your menu |
| Online payments (cards, Apple Pay, Google Pay) plus cash and terminal | Payments overview |
| Delivery zones, fees, drivers, and auto dispatch | Delivery setup |
| Loyalty: coupons, wallet, rewards, memberships, referrals | Coupons |
| Receipt and kitchen-ticket printing | Receipt & kitchen printing |
| Reports and analytics dashboard | Reports & analytics |
| Multi-language menus and apps | Languages & currency |
| Multi-outlet support | Multiple outlets |
Who uses which app
Section titled “Who uses which app”SupaOrder is a family of apps, each built for a specific person in your operation:
- Your customers order from your branded mobile app or web ordering site.
- You and your managers run the business from the admin panel — your admin dashboard covers menu, pricing, payments, zones, staff, marketing, and reports. Every menu in it is mapped in the dashboard navigation map.
- Your kitchen and counter staff manage incoming orders from the partner app on a phone or tablet.
- Your drivers receive and complete deliveries from the same partner app, in driver mode.
- Walk-in customers can order at an in-store tablet at your counter or tables.
For a side-by-side breakdown, see The apps at a glance.
Order types supported
Section titled “Order types supported”SupaOrder supports every way your customers want to order:
- Delivery — with your own drivers, automatic dispatch, or third-party delivery networks.
- Takeaway / pickup — customers order ahead and collect when the order is ready.
- Dine-in QR ordering — customers scan a QR code at the table, order, and pay from their phone.
- Scheduled orders — customers place orders hours or days in advance for a chosen time slot.
Getting set up
Section titled “Getting set up”Most restaurants go live within about 48 hours of signing up. Setup is guided: the SupaOrder team helps with onboarding, menu migration, and brand customization, and your staff get training before launch.
Your first practical steps are simple: log in to the dashboard with the credentials from onboarding, then work through the launch checklist. When you’re hunting for a specific setting later, the dashboard navigation map lists every menu and where it leads.