The reports section of your admin dashboard (e.g. https://yourbrand-dashboard.web.app — your exact URL is provided during onboarding) turns order data into decisions: sales summaries and order lists, item-wise and outlet-wise performance, customer leaderboards, earnings and settlements, edited and cancelled order tracking, plus dedicated reports for every loyalty and marketing feature. This page is the map — what exists and where it lives.
Dashboard → Reports (/reports/order-list). Admins and co-admins see all reports; outlet, franchise, and zone roles see reports scoped to their own outlets. Each outlet also has its own report view at /outlet/manage/:outletID/reports.
Every report runs over a date range you choose, most offer additional filters, and list reports support CSV export (with personal data masked in the export) for your accountant or spreadsheet work.
Report Route One-liner Order list /reports/order-listEvery order with status, totals, and payment — the workhorse report Order summation /reports/order-summationTotals over a period: orders, revenue, taxes, charges Business-wise /reports/business-wiseSales split by business Currency-wise /reports/currency-wiseSales split by currency Zone-wise /reports/zone-wiseSales split by zone Feature-wise /reports/feature-wiseHow much revenue each feature drives Payment-wise /reports/payment-wiseSales split by payment method Charge-wise /reports/charge-wiseTotals per charge (service, packaging…) Tax-wise /reports/tax-wiseTotals per tax — built for filings Feedback /reports/feedback-reportsCustomer order feedback Dish ratings /reports/dish-ratingsPer-dish ratings — see Dish ratings
Report Route One-liner Customer list /reports/customer-listAll customers with order history stats Top customers /reports/top-customersYour best customers by spend and frequency Segmentation dashboard /reports/segmentation-dashboardCustomers grouped by behavior — feeds marketing campaigns Legacy customers /reports/legacy-customerCustomers imported from a previous system
Report Route One-liner Outlet-wise /reports/outlet-wiseSales per outlet — see Multiple outlets Item-wise /reports/item-wiseBest and worst sellers, item by item
Report Route One-liner Driver earnings /reports/driver-earnings (and /reports/driver-earnings-list)What each driver earned — summary and per-order list Outlet earnings /reports/outlet-earnings (and /reports/outlet-earnings-list)What each outlet earned — summary and per-order list Settlement transactions /reports/settlement-transactions/outlet · /reports/settlement-transactions/driverMoney settled to outlets and drivers Settlement balances /reports/settlement-balance/outlet · /reports/settlement-balance/driverWhat’s currently owed
See Earnings & settlements for how the numbers are calculated.
Feature Routes One-liner Wallet /reports/wallet-list · /reports/wallet-aggregateWallet transactions, itemized and totaled Reward points /reports/reward-points-list · /reports/reward-points-aggregatePoints earned, listed and aggregated Reward redemptions /reports/reward-redeem-list · /reports/reward-redeem-aggregatePoints spent, listed and aggregated Reward liability /reports/reward-liabilityOutstanding points — what you’d owe if everyone redeemed today Memberships /reports/membership-redeem-list · -aggregate · -analytics · -customers · -billing-historyMembership usage, performance, members, and billing
Feature Routes One-liner Coupons /reports/coupon-reports/coupon-transaction-list · /reports/coupon-reports/coupon-transaction-aggregateEvery coupon use, and totals per coupon Referrals /reports/referral-reports/codes-list · orders-list · top-referrers · summaryCodes, referred orders, best referrers, and the rollup Voucher campaigns /reports/voucher-campaigns/overview · customer-engagement · campaign-perf · api-perf · system-healthCampaign outcomes, from overview to delivery health Marketing campaigns /reports/marketing-campaignsSend and conversion results per campaign
Report Route One-liner Edited orders /reports/edit-order-listEvery edited order — see Editing orders & refunds Edit outstanding by outlet /reports/edit-order-outstanding-by-outletUncollected/unrefunded edit balances per outlet Edit transaction ledger /reports/edit-order-transaction-ledgerEvery collection and refund from edits Edit aging outstanding /reports/edit-order-aging-outstandingHow long edit balances have been open Edit telemetry /reports/edit-order-telemetryEdit activity health view Cancellation summary / list /reports/cancellation-summary · /reports/cancellation-listCancellations, rolled up and itemized — see Cancelling orders Cancellation fees collected /reports/cancellation-fees-collectedFees charged on cancellations Aging refunds /reports/cancellation-aging-refundsCancellation refunds still pending, by age Customer cancellation frequency /reports/cancellation-customer-frequencyWho cancels often Pending refunds /reports/pending-refundsAll refunds awaiting processing
Report Route One-liner Delivery network summary /reports/delivery-network-summaryPerformance of third-party delivery networks Auto dispatch /reports/driver-auto-dispatchHow auto dispatch assignments performed Multi-outlet /reports/multi-outlet/summary · list · partner-storesOrders that span more than one outlet
If you only look at a few: order summation for the topline, item-wise to tune the menu, and pending refunds so no customer is left waiting.
Related: Editing orders & refunds · Earnings & settlements · Dashboard navigation map
