Modules & system

Two things decide what you can actually see and do in the dashboard: which modules your plan includes, and whether the background jobs behind scheduled work are running.

Where to find it

Dashboard → Settings → Modules (/billing/pricing) — Admin, Co-Admin

Modules

The Modules page lists what is switched on for your account, in three groups:

• Business modules — the verticals you sell in.
• Feature modules — Wallet, Referral, Membership, Reward, and the earnings and settlement suites.
• Premium add-ons — the Dispatcher Panel, receipt printing, multi-currency, your own drivers, multi-outlet ordering.

A module that is off is not merely hidden — its menus, its settings pages and its reports are all gated. If a report you expected is missing, check here first; a locked card links straight through.

Business modules and existing data

A business module cannot be switched off while restaurants are still linked to it. The dashboard tells you how many, and you have to move or remove them first. This is deliberate — turning a module off underneath live data would strand it.

Your account details and sign-in security live alongside it at Account (/billing/account) and Security (/billing/security).

Background jobs

A lot of the platform runs on a schedule rather than on a click: dispatch timeouts and retries, order auto-accept and auto-complete, campaign sends, membership renewals and dunning, reward expiry, customer segmentation recalculation, payment reconciliation, refund and notification retries.

Two controls matter to you.

Cron Telemetry (/configuration/cron-telemetry) is a read-only view of what has actually run and when. It is the first place to look when something that should happen automatically has not — a campaign that never sent, a membership that never renewed, a reward that never expired.

Disabled tasks, under Dashboard → Settings → Configuration → Feature (/settings/settings/feature-settings) in the System section, let you pause an individual job. This is a maintenance tool, not a configuration one: pausing dispatch retries or membership dunning stops real work from happening, silently, until you switch it back on.

Pausing a job has no expiry

Nothing re-enables a paused task for you. If you pause one to work around an incident, write down that you did — a paused segmentation or dunning job can go unnoticed for weeks, and the symptom is never obviously “a job is off”.

There is also a master switch for scheduled work in Dashboard → Settings → Configuration → Brand (/settings/settings/brand-settings). Leave it on.

Contact submissions

Messages sent through your contact form arrive at Dashboard → Operations → Contact Submissions (/settings/contact-form/list), where you can read and delete them. The subjects customers can choose from are configurable in Misc settings.

It is worth assigning someone to check this. Contact-form messages are usually either a problem with an order or a genuine sales enquiry, and both go stale fast.

Troubleshooting

Symptom	Cause
A whole area of the dashboard is missing	The module is not enabled — check Modules
A report exists in the docs but not in your dashboard	Same cause; reports are gated by module
A business module will not switch off	restaurants are still linked to it
Something scheduled never happened	Check Cron Telemetry, then whether the task is paused in Feature Settings
Campaigns, renewals and expiries all stopped at once	Check the scheduled-tasks master switch in Brand settings

Related: Users & roles · Reports · Customer communications · Order automation