Branding

Branding settings make the platform unmistakably yours: your logo, your colors, your banners across the customer app, web ordering, receipts, and notifications. Brand identity lives in one place in your admin dashboard (e.g. https://yourbrand-dashboard.web.app — your exact URL is provided during onboarding), and the day-to-day design tools — banners, walkthrough screens, app screen layout — publish straight from the dashboard, so a seasonal refresh takes minutes, not an app-store update.

Brand settings — your identity

Dashboard → Settings → Basic Settings → Brand (/settings/settings/brand-settings) holds the core identity that flows through everything: your business name and logo as customers see them. During onboarding the SupaOrder team sets this up with you from the assets you provide — a square logo for app icons and a horizontal version for headers work best (see the branding step of the launch checklist).

Changes here are wide-reaching, so review them before saving — the same identity appears in apps, on receipts, and in customer messages.

Design settings — colors and appearance

Dashboard → Settings → Design → Design (/configuration/design/design-settings) controls how the customer-facing apps look: colors and appearance choices that style the customer app and web ordering. Pick colors with contrast in mind — menu photos sit on top of them, and customers read prices against them in bright daylight.

Banners — promote inside your own app

Banners are the promotional images customers see in the customer app — launch offers, seasonal menus, featured dishes.

Banner Group (Dashboard → Settings → Design → Banner Group, /configuration/design/banner-group/list) — banners are organized into groups, and each group holds the individual banner images you upload.
Pair a banner with a coupon or a voucher campaign so the promotion it advertises is one tap away.

Because banners publish instantly from the dashboard, they’re the fastest way to change what customers see today — no release, no waiting.

Walkthrough — first-launch screens

Dashboard → Settings → Design → Walk Through (/configuration/design/walkthrough/list) manages the introduction screens new customers see the first time they open your app. Keep them short — two or three screens that show off ordering, rewards, and delivery tracking is plenty.

App Screen — screen configuration

Dashboard → Settings → Design → App Screen (/configuration/design/app-screen) configures the app’s screens — what appears and how it’s arranged. Combined with banner groups, this is how you shape the customer’s home experience around what you want to sell.

Where your brand shows up

A quick map of which touchpoint each setting feeds, so you know what to re-check after a change:

Touchpoint	Driven by
Customer app & web ordering	Brand settings, Design settings, Banner Groups, App Screen, Walk Through
Receipts & kitchen tickets	Brand settings — see Receipt & kitchen printing
Customer notifications	Brand settings
Partner app	Brand settings (your team sees your identity too)
App Store / Google Play listing	Set with the SupaOrder team during onboarding

A seasonal refresh, step by step

The most common branding task after launch is a campaign or seasonal refresh. The whole loop runs from the dashboard:

Prepare banner images sized for a phone screen — keep text on them large and minimal.
Upload them into a banner group at Dashboard → Settings → Design → Banner Group (/configuration/design/banner-group/list).
Create the matching offer — a coupon or voucher campaign — so the banner has a payoff.
Review App Screen (/configuration/design/app-screen) so the refreshed content sits where customers look first.
Open the customer app, confirm everything renders, and announce it with a marketing campaign.
When the season ends, remove or swap the banners — stale promotions erode trust faster than no promotions.

What’s set during onboarding

Some branding is baked into the apps themselves and is handled with the SupaOrder team rather than from the dashboard:

App name, icon, and splash screen as they appear in the App Store and Google Play.
App store listings — name, description, screenshots.
Your web ordering domain.

If you rebrand later, contact your account manager — app-level changes go out with an app update, while everything in this page’s dashboard sections updates immediately.